Terms & Conditions

Welcome to Medisky! These Terms & Conditions ("Terms") govern your use of our website, www.medisky.in, and any purchases made through our online store. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

Please read these Terms carefully before using the website or making a purchase.

1. Acceptance of Terms

By using our website or making a purchase, you confirm that you have read, understood, and agree to comply with these Terms and all applicable laws. Medisky reserves the right to change, modify, or update these Terms at any time without prior notice. Your continued use of our website after such changes constitutes your acceptance of the updated Terms.

2. Eligibility

To use our website and purchase products, you must:

• Be at least 18 years old, or the age of majority in your jurisdiction, to make purchases.
• Have a valid shipping address and payment method.
• Agree to provide accurate and complete information when creating an account or placing an order.

If you are under 18 years old, you must use our website with the supervision of a parent or guardian.

3. Account Registration

To make a purchase or use certain features of the website, you may be required to create an account. When creating an account, you agree to provide true, accurate, and complete information. You are responsible for maintaining the confidentiality of your account login details and for all activities under your account.

If you suspect any unauthorized use of your account, please contact us immediately at support@medisky.in.

4. Product Information & Availability

We strive to provide accurate and up-to-date information about our products, including descriptions, images, prices, and availability. However, we do not guarantee that all information is complete, accurate, or error-free. Medisky reserves the right to correct any errors or omissions and may update product details at any time without prior notice.

Product availability may vary, and items may be out of stock or discontinued. We will notify you if a product you ordered is unavailable.

5. Pricing & Payment

• Prices: All prices listed on our website are in Indian Rupees (INR) and include applicable taxes, unless otherwise stated. Prices may change without notice, but the price at the time of order will be the price charged.
• Payment: We accept payments through various methods, including credit/debit cards, net banking, and other secure payment gateways. You are responsible for providing valid payment details at checkout. If we are unable to process your payment, we may cancel your order.
• Order Confirmation: Once you place an order, you will receive an order confirmation email with the details of your purchase. This does not indicate that your order has been accepted. We reserve the right to cancel or reject any order at any time, even after order confirmation, due to product availability, errors in pricing, or other reasons.

6. Shipping & Delivery

• Shipping Methods: We offer various shipping options based on your location. Shipping costs will be calculated at checkout.
• Delivery Times: Delivery times may vary depending on your location and the shipping method chosen. We aim to process and dispatch orders within 1-3 business days, but delays may occur due to unforeseen circumstances.
• Address Accuracy: It is your responsibility to ensure that the shipping address provided during checkout is accurate. Medisky is not responsible for delays or losses due to incorrect or incomplete addresses.

7. Returns & Refunds

• Returns: We want you to be satisfied with your purchase. If you're not happy with a product, you may return it within 2 days of receiving your order, provided the item is unused, in its original packaging, and in resalable condition.
• Refunds: Once your return is processed, we will issue a refund to your original payment method. Refunds may take 5-7 business days to appear in your account, depending on your payment provider.
• Non-Returnable Items: Certain items, including personal care products, medications, and items marked as "non-returnable" may not be eligible for returns or refunds.

For assistance with returns, please contact us at support@medisky.in or call us at +91 90922 20440.

8. Use of the Website

• Prohibited Activities: You agree not to engage in any activities that could harm, disrupt, or interfere with the functionality of the website or its servers, including the use of viruses, malware, or other malicious code. You also agree not to use the website for any unlawful purposes.
• Intellectual Property: All content on the Medisky website, including text, images, logos, trademarks, and product descriptions, is the property of Medisky and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Medisky will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our liability is limited to the total amount paid by you for the product(s) in question.

10. Indemnification

You agree to indemnify and hold Medisky, its affiliates, officers, employees, and agents harmless from any claim, liability, damages, or expenses (including legal fees) arising from your use of our website or breach of these Terms.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms and any disputes arising from your use of the website will be governed by and construed in accordance with the laws of India. Any legal action or proceeding under these Terms will be subject to the exclusive jurisdiction of the courts in India.

13. Changes to the Terms

Medisky reserves the right to modify, update, or revise these Terms at any time. Any changes will be posted on this page, and the "Last Updated" date will reflect the most recent revision. We recommend that you review these Terms regularly.

14. Contact Us

If you have any questions, concerns, or need further clarification regarding these Terms, please contact us:

• Email: support@medisky.in
• Phone: +91 90922 20440

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Last Updated: November 15, 2024