Privacy Policy

At Medisky, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us in any way. We are committed to ensuring that your privacy is safeguarded and that your personal data is handled securely.

1. Information We Collect

We collect information that you provide to us when you create an account, make a purchase, or interact with our website. This may include:

• Personal Information: Name, email address, phone number, shipping address, billing address, payment information (credit/debit card details), and any other information you provide during checkout or registration.
• Account Information: Username, password, order history, and preferences.
• Device and Usage Information: Information about the device you use to access our website, such as IP address, browser type, operating system, browsing history, and interactions with the website. This is typically collected using cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and customer service.
• Improve our website and services to provide you with a better user experience.
• Personalize your shopping experience by offering recommendations and promotions that may interest you.
• Communicate with you about your orders, account updates, and promotions.
• Respond to your inquiries and provide customer support.
• Comply with legal obligations, such as processing refunds and managing disputes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixels) to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site performance. You can choose to disable cookies in your browser settings, but please note that doing so may affect your ability to use certain features of our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with operating our website, processing payments, and delivering products. These third-party providers are required to keep your information confidential and use it only for the purposes for which it was shared.

We may also disclose your personal information if required by law, to comply with a legal process, or to protect the rights, property, and safety of Medisky, our customers, or others.

5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and secure payment processing, to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can review and update your account information at any time by logging into your Medisky account.
• Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in any marketing email we send you. However, you may still receive transactional emails related to your orders and account.
• Delete Your Account: If you wish to delete your Medisky account or request the removal of your personal information, please contact us at support@medisky.in. Please note that we may need to retain certain information for legal or business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy policy of any website you visit.

8. Changes to This Privacy Policy

Medisky reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the bottom of this page will reflect the date of the most recent changes. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: support@medisky.in
• Phone: +91 90922 20440

We are committed to resolving any concerns you may have in a timely and efficient manner.

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Last Updated: November 15, 2024