Shipping Policy

Shipping Policy - Medisky

At Medisky, we strive to deliver your orders quickly and securely. Our Shipping Policy outlines the terms and conditions for shipping and delivery of products purchased on our website, ensuring a seamless and transparent shopping experience.

1. Shipping Locations

We currently offer shipping across India. Unfortunately, we do not ship to international locations at this time. However, we are constantly working on expanding our service areas, so please check back for updates.

2. Order Processing Time

  • Order Processing: Orders are generally processed within 1-3 business days of being placed, excluding weekends and public holidays.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase. This confirms that we have received your order.
  • Order Dispatch: After processing, you will receive a dispatch confirmation email with tracking information (if available) to help you track the progress of your shipment.

Please note, processing times may vary during peak seasons, holidays, or in case of unforeseen circumstances. We make every effort to ship orders as quickly as possible.

3. Shipping Methods & Delivery Times

We offer various shipping options depending on your location and preference. The shipping methods available at checkout may include:

  • Standard Shipping: Delivery in 3-7 business days depending on the delivery address.
  • Express Shipping: Faster delivery in 1-3 business days (available for certain locations).

Delivery times are estimates and can vary based on factors such as your location, product availability, and shipping carrier.

4. Shipping Charges

Shipping costs are calculated at checkout based on the following factors:

  • Shipping Address: Costs may vary depending on the delivery location (Metro cities, remote areas, etc.).
  • Order Size & Weight: Heavier or bulkier items may incur higher shipping fees.

We may offer free shipping promotions from time to time on eligible orders. Check the website or subscribe to our newsletter to stay informed about ongoing offers.

5. Shipping & Delivery Issues

While we make every effort to ensure timely and accurate delivery, there may be occasional delays or issues due to circumstances beyond our control (e.g., natural disasters, public holidays, strikes, etc.).

If you experience any delays or issues with your order, please contact our customer support team at:

We will assist you in resolving any shipping concerns and provide updates on the status of your order.

6. Tracking Your Order

Once your order has been dispatched, you will receive an email with tracking information (if available). You can track your shipment using the tracking number and carrier details provided. If you encounter any issues with tracking, please feel free to reach out to our customer service team for assistance.

7. Address Accuracy

Please ensure that your shipping address is accurate and complete when placing your order. Medisky is not responsible for any delays or failed deliveries due to incorrect or incomplete address details. If you notice an error in your shipping address, please contact us immediately at support@medisky.in or +91 90922 20440 to make the necessary corrections before we process your order.

8. Undeliverable Packages

If a package is returned to us as undeliverable (due to an incorrect address, unclaimed delivery, or any other reason), we will attempt to contact you for further instructions. Additional shipping charges may apply for reshipping the package. If we are unable to reach you, the order may be canceled, and you may receive a refund, minus any applicable shipping fees.

9. Order Cancellation and Modifications

You can cancel or modify your order only if it has not been processed for shipment. Once an order has been dispatched, it cannot be canceled or modified. To cancel or modify your order, please contact our customer support team as soon as possible at support@medisky.in or +91 90922 20440.

10. Packaging

We take extra care in packaging your orders securely to ensure your products arrive in perfect condition. If you receive a damaged or tampered package, please contact us immediately with details and photographs of the damaged goods so that we can assist you with a return or replacement.

11. Gift Shipments

If you're sending a gift, we can deliver it directly to the recipient’s address. You can provide a special message during checkout, and we'll include it with the package. Please note that invoices are not included with gift shipments.

12. Customer Support

If you have any questions about our shipping process, delivery timeframes, or need help tracking your order, our customer service team is here to assist you. Please contact us at:

We’re happy to help you with any inquiries regarding your shipment or order status.

Last Updated: November 15, 2024